Technical Support and SLA’s

Sariya Co. Ltd. believes that the sales process is the first step toward commercial success and the foundation for a strong long-term relationship based on mutual trust between Sariya IT and its customers. Therefore, it works to provide the technical support that customers require at any time of day, very quickly, to solve problems that arise unexpectedly and necessitate emergency intervention.

Sariya IT offers technical support services through a diverse team of highly skilled information engineers located throughout the Kingdom who are ready to assist you and your customers whenever you need them.

Sariya IT also guarantees the quality of its after-sales service through service level agreements, which ensure that the technical support and after-sales services meet your needs and meet the pre-established standards that were specified within these agreements.