Service Level Agreement
Our technical competency is a major reason why resellers partner with Sariya. With certified support engineers located in Dammam, Riyadh, Jeddah, our Technical Department is available to assist Reseller Partners in the pre-sales and post-sales environments. Our certified engineers can provide problem determination, scoping and design assistance to our resellers.
Dammam Head Office Riyadh Office Jeddah office
Phone 013-843 5125 Phone 011-205 5092/ 011-205 0785 Phone 012-683 4222
Fax 013-843 5124 Fax 011-205 2374 Fax 012-667 9584
Email: firstname.lastname@example.org Email: email@example.com Email: firstname.lastname@example.org
The Knowledgebase is a searchable database of technical questions and answers to troubleshoot a variety of issues.
Premium support -SLA
This Service Level Agreement (SLA) documents the services and facilities provided by the Technical Support Department to the customer.
It details all aspects directly impacting the provision of the services. Technical Support Department maintains all support areas required to provide the customer with a service consistent with the levels agreed and heal check visits for the products
To purchase Sariya Professional Services, contact SARIYA sales at email@example.com
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